PRODUCT CARE

Sterling silver is an alloy consisting of 92.5% pure silver and 7.5% other metals. This combination gives the silver extra strength and durability.

925 sterling silver is generally hypoallergenic as it contains a small amount of other metals. However, allergic reactions can vary from person to person. If you have sensitive skin, it is advisable to choose nickel-free silver jewellery.

Genuine silver is usually marked with a "925" or "sterling" stamp, which indicates the silver content. A professional jeweller can also check the silver content of your jewellery.

Silver itself does not rust, as rust is a reaction of iron or steel with moisture. However, silver jewellery can tarnish when it comes into contact with air and moisture.

There are different types of clasps for silver chains, including spring ring clasps, lobster clasps, ball clasps and magnetic clasps. The choice depends on your personal taste and the type of chain.

The durability of silver jewellery depends on several factors, including the quality of the silver and the way it is cared for. With proper care, high quality silver jewellery can last for years.

There is a wide variety of silver jewellery including rings, bracelets, necklaces, earrings, pendants and charms. You can also find custom made silver jewelry or jewelry with special symbols or motifs.

Pure silver is 99.9% silver and is very soft. 925 silver, also known as sterling silver, is 92.5% silver and 7.5% other metals such as copper to give the jewellery extra strength.

Silver is a relatively soft metal and can get scratches and dents over time. However, with proper care and gentle handling, silver jewellery can have a long life.

The lifespan of gold-plated silver jewellery depends on the thickness of the gold coating and how well it is cared for. As a rule, gold-plated jewellery lasts for a few years, but the gold coating can fade and wear away over time.

Rhodium coatings are the most common to protect silver jewellery from tarnishing. This thin layer of rhodium gives the jewellery a brighter shine and protects it from oxidation.

The hallmark "925" on silver jewellery indicates that the jewellery is made of sterling silver, which means 92.5% pure silver and 7.5% other metals.

The main difference between silver and white gold lies in the material and composition. Silver is a pure metal, while white gold is an alloy of gold and other metals such as palladium, nickel or silver. White gold often has a lighter hue and is often rhodium plated to give it a radiant, silver-like shine.

There are some pieces of jewellery that are less prone to tarnish or do not tarnish at all. Here are some examples:

Stainless steel jewellery: Stainless steel is a durable and corrosion-resistant material that generally does not tarnish. It is a popular choice for jewellery that needs to have a silver-like appearance.

Titanium: Titanium is a light and strong metal that is also resistant to tarnishing. It is often used in jewellery making, especially for rings and bracelets.

Platinum: Platinum is a high quality precious metal that is very resistant to oxidation and tarnishing. Platinum jewellery retains its shine and colour over long periods of time.

Rhodium-plated jewellery: Rhodium is a precious metal that is often used as a coating on silver jewellery to prevent tarnish. Rhodium-plated jewellery has a bright, silver-like appearance and is resistant to oxidation.

Enamel jewellery: Enamel is a fused glaze that is applied to metal. Enamel jewellery is usually colourful and insensitive to tarnish. However, it can be sensitive to scratches or strong impacts.

It is important to note, however, that even these jewels can develop tarnish over time, especially if they are poorly cared for or stored in unfavourable environments. Appropriate cleaning and care is always recommended to maintain the shine and quality of the jewellery.

Jewellery can turn green when it comes into contact with certain substances that form a chemical reaction with the metal of the jewellery. The most common cause of green jewellery is a reaction between copper and moisture, acids or chemical compounds in the environment.

A typical example is the green tinge that sometimes appears on the finger or wrist after wearing jewellery made of copper alloys such as brass or bronze. The copper reacts with the acidity of the skin to form copper salts that look greenish.

Another reason for green jewellery can be a reaction between copper and substances such as cosmetics, perfumes, detergents or perspiration. These substances may contain acids or chemical compounds that attack the copper in the jewellery and cause discolouration.

It is important to note that not all jewellery will turn green. Jewellery made of precious metals such as gold or silver is less prone to discolouration because they contain no or only small amounts of copper.

To prevent green discolouration of jewellery, it is advisable to keep the jewellery dry, especially if it is made of copper alloys. Avoid contact with moisture, water, chemicals or substances that may cause a reaction with the metal. In addition, applying clear lacquer or a protective coating to copper jewellery can help prevent direct contact with the skin or external substances, thus reducing the likelihood of green discolouration.

Jewellery can turn black when it oxidises, that is, when it reacts with oxygen or other substances in the environment. The most common cause of black jewellery is the oxidation of metals such as silver and copper.

In silver jewellery, blackening often occurs due to the reaction of silver with sulphur compounds in the air or in certain chemicals such as hydrogen sulphide. This reaction leads to the formation of silver sulphide, a black substance that is deposited on the surface of the jewellery.

In copper jewellery, blackening can occur due to the reaction of copper with moisture, oxygen and sulphur compounds. Copper oxide is formed, which also has a black colour.

In addition, jewellery can also discolour due to contact with certain chemicals, cosmetics, perfumes or perspiration. These substances often contain compounds that form a chemical reaction with the metal of the jewellery and can lead to black discolouration.

It is important to note that oxidation and blackening of jewellery is a natural process and can occur over time. The susceptibility to blackening depends on the composition of the jewellery and the environmental conditions.

To avoid blackening of jewellery, reduce contact with moisture, water, chemicals and other substances that may cause a reaction with the metal. Store jewellery in a dry place and keep it in jewellery boxes or pouches to minimise contact with air and moisture. In addition, regular cleaning and care of the jewellery can help prevent or reduce oxidation and blackening.

You can polish your silver jewellery carefully with a soft, non-abrasive cloth. Use special silver polishing cloths or a gentle detergent to remove tarnish. Be sure to rinse your jewellery thoroughly and dry it thoroughly.

You can store your silver jewellery in an airtight plastic bag or jewellery box to minimise contact with air. Wearing your jewellery regularly can also help reduce tarnishing.

When cleaning silver jewellery with gemstones, it is important to use gentle cleaning methods so as not to damage the stones. Avoid harsh chemicals and rub gently with a soft cloth or brush.

Small scratches on your silver jewellery can be carefully treated with a silver polishing cloth or a special silver polishing paste. For deeper scratches, it is advisable to have the jewellery polished by a professional.

Yes, you can clean your silver jewellery with water. However, use mild soap and rinse the jewellery thoroughly to remove any residue. Make sure to dry the jewellery well after cleaning.

Gold-plated silver jewellery can be cleaned with a soft cloth and mild soapy water. However, avoid rubbing or brushing so as not to damage the gold plating.

When cleaning silver jewellery with zirconia or other delicate stones, we recommend using a soft microfibre cloth or brush together with mild soapy water. Be sure to clean the jewellery carefully and rinse thoroughly with clear water to remove soap residue. Avoid aggressive cleaning agents or hard brushes as they may damage the stones.

Yes, you can clean silver jewellery in an ultrasonic cleaner. Ultrasonic cleaners use sound waves to loosen dirt and debris from the surface of the jewellery. Make sure your jewellery is suitable for use in an ultrasonic cleaner, as some delicate stones or certain pieces of jewellery may not be suitable. Follow the manufacturer's instructions and rinse the jewellery thoroughly after cleaning.

When cleaning silver jewellery with pearls or other delicate gemstones, it is important to be careful not to damage the stones. Use a soft, slightly damp cloth to gently wipe the jewellery. Avoid contact with water or detergents as they may affect the gemstones. It is advisable to have pearl or gemstone jewellery regularly checked and cleaned by a professional.

To remove tarnish or discolouration from rhodium-plated silver, use a soft cloth or brush to gently wipe the jewellery. Avoid using aggressive cleaning agents or abrasive materials as they can damage the rhodium coating. If necessary, use a special silver polish that is suitable for rhodium-plated silver. Rinse the jewellery thoroughly and dry it well to prevent water stains.

Rhodium-plated silver is coated with a layer of rhodium to prevent tarnishing and to give it a brighter, whiter shine. For care, use mild soapy water and a soft cloth to gently clean the jewellery. Avoid aggressive cleaning agents or hard brushes so as not to damage the rhodium coating.

To avoid allergic reactions to silver earrings, it is important to clean them regularly and keep them dry. Use mild detergents and dry the earrings thoroughly to remove moisture. If you have sensitive skin, it can also be helpful to use hypoallergenic silicone or titanium ear studs or hooks.

It is recommended that you remove your silver jewellery before contact with water, especially chlorinated water or salt water. Long-term contact with water can cause tarnishing and affect the life of your jewellery.

To protect your silver jewellery from tarnishing, you can store it in an airtight bag or jewellery box, use anti-tarnish or polish it regularly with a silver polishing cloth.

Yes, you can take silver jewellery on the plane. However, make sure to pack it securely so that it is not damaged during transport.

It is usually safe to wear silver jewellery while washing your hands. However, be sure to rinse it thoroughly and dry it well to remove any residue.

It is recommended to take off silver jewellery when cleaning the house, as cleaning agents and chemicals can affect the jewellery. Protect it from scratches and damage.

Yes, silver jewellery can become discoloured when it comes into contact with perfume. Apply perfume before putting on the jewellery and let it dry completely before wearing the jewellery.

Yes, you can wear silver jewellery during pregnancy. However, make sure it is comfortable and does not interfere with your changing body shape.

Traditional Swiss symbols such as the edelweiss, the Matterhorn or the Swiss cross are often found in silver jewellery and represent the unique Swiss culture.

Yes, in Switzerland you can find beautiful silver jewellery with alpine motifs such as snowflakes, edelweiss flowers or mountain peaks that reflect the charm of the Swiss Alps.

When assessing the quality of silver jewellery, you can look at various aspects. Look for the hallmark, which indicates the silver content (e.g. "925" for sterling silver). Also check the workmanship of the jewellery for smooth surfaces, even cuts and secure clasps. Inferior quality may be indicated by rough workmanship, uneven surfaces or missing hallmarks. It is also advisable to steer clear of untrustworthy sources or suspiciously cheap offers as this may indicate inferior quality.

Yes, some hand sanitisers can affect silver jewellery, especially if they contain chemical ingredients such as alcohol or aggressive detergents. It is recommended that silver jewellery is removed before using hand sanitizers and that hands are washed thoroughly after applying the sanitizer before putting the jewellery back on.

Yes, a jeweller can usually untangle a tangled necklace. Jewellers have the expertise and tools to repair and maintain jewellery. If your necklace is tangled, you should take it to an experienced jeweller who has the expertise.

When untangling a necklace, the jeweller will be careful not to damage the chain. Depending on the type of tangle, the jeweller may use different techniques to untangle the chain. This may include using special tools such as tweezers, needles or small hooks. The jeweller will work gently to loosen the tangle without deforming the chain or damaging the links.

It is important to note that untangling a necklace can take varying amounts of time depending on the extent of the tangle and the nature of the jewellery. In some cases, it may be necessary to open the chain and then carefully close it again to fully untangle it.

It is recommended that you visit a qualified jeweller to have the necklace untangled rather than tugging at it yourself, as this can lead to further tangles or damage. The jeweller can also give you advice on the correct storage and care of your jewellery to avoid future tangles.

Yes, jewellery can be carried in hand luggage. Most airlines allow jewellery to be carried in hand luggage, as they are usually valuable and delicate items that can be better monitored during the flight.

However, there are some important points to note:

Security checks: Jewellery may need to be removed from hand luggage at airport security checks and sent through the X-ray scanner separately. It is advisable to put jewellery in a separate bag or case to make it easily accessible and avoid damage or tangling.
Valuable jewellery: If you are carrying valuable jewellery, such as expensive diamond or gold pieces, you may want to take out travel insurance or consider special jewellery insurance. Find out about coverage and protection for your jewellery before you travel.
Liquids: If your jewellery contains liquid elements, such as perfume in a pendant, please follow the current safety regulations for liquids in hand luggage. In most cases, liquids may be carried in hand luggage in containers with a maximum capacity of 100 ml and must be stowed in a transparent, resealable plastic bag.
It is recommended that you check the specific guidelines and regulations of your airline and destination country before travelling, as these may vary. Be sure to store your jewellery securely and insure it if necessary to keep it well protected during travel.